Good service is the value par excellence that we want to offer our customers. What is a good service ?
Good service ( as customers) are:
- Keeping appointments .
- The setting of the needs and requirements of the client above their own procedures.
- Adaptation to the customer and its employees.
- Proper handling of all projects. The correct answers to all questions and concerns of the client.
- Quickly and in function of the needs and requirements of the customer handling errors and other problems ( first seek solutions, then discuss compensation and not dawdle about who's made a mistake ) .
- Providing correct information.
With excellent service comes real trust of the customer.
